**PLEASE NOTE** For more information on how we can assist with emergency power needs please contact John Nemanich at 770-856-8814, Kenny Salzman 203-402-9048 or the Lex Products main switchboard at 800-643-4460.

Lex Products

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Sales Policy

Entertainment Market
Lex Products serves the entertainment market through authorized Theatrical Dealers. If you are an end-user such as a theatre, educational institution, corporate entity or studio, please call or email us for a dealer in your area.

Industrial Market 
Lex Products serves the Industrial/ Generator market through authorized Dealers. If you are an end-user such as a electrical contractor, please call or email us for a dealer in your area.

Military Market 
Lex Products is a GSA contract holder, facilitating the purchase of our products by military bases and programs. Our GSA contract number is GS-07F-0296N.

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Terms and Conditions

Click here for full terms and conditions.

We offer convenient on-line pricing for established customers; if you do not know your authorized Lex customer account number, please contact your Inside Service Representative (ISR). If you would like a complete price list in PDF format, please also contact your ISR.

Lex Products warranties the products it manufactures to be free from defects of material or workmanship for a period of one year from date of shipment. Those products and/or components not manufactured by Lex Products, shall be subject only to the warranty extended by the original manufacturer. Lex Products' warranty is restricted to the repair or replacement, at Lex Products option, of any part which proves to be defective and for which claim was made in writing prior to the expiration date of the warranty. This warranty does not apply to any defect arising from accident, misuse, unauthorized repair or negligent use. This warranty does not apply to normal wear and tear.

Lex Products EverGrip® Molded LSC19 Multi-Cable Assemblies and ballast cable assemblies are warranted against molded connector failure resulting from pushed pins, broken conductors, and broken ground rings within the connector, or other defects of material or workmanship, for a period of (5) years from date of purchase. Cable assemblies will be either repaired or replaced at Lex’s option. Cable wear and tear or product misuse or abuse is not covered by this warranty. Damaged pins or contacts resulting from making or breaking connectors under load is a misuse of the product and not covered under this warranty.

Evaluation Fees
For product repairs an evaluation fee will be applied as follows:

Cable- $10
Distribution Boxes- $65
Dimmers- $35

Note: The fee will be waived if your proceed with the repair.

Sales Terms
Initial orders are pre-paid, credit card or wire transfer.

Approved accounts are sold on a net 30 day basis.
Visa, Master Card, Discover, and American Express are accepted.

Shipping is F.O.B. Shelton, CT or Sun Valley, CA.

All standard product returns must be accompanied by a Return Merchandise Authorization(RMA) form, that will be issued by the Inside Sales department.
Merchandise returns must be prearranged and may be subject to a 15% restock charge.

Once the process for developing and fabricating a custom solution has started the order is non-refundable.  All custom enginereed products may not be returned once finalized. 

Due to fluctuations in the price of copper, prices are subject to change without notice. There is no minimum order.

Hours of Operation
Shelton, CT.     8:30 - 5:00 P.M. Eastern time, Monday through Friday.

Sun Valley, CA.  8:30 - 5:00 P.M. Pacific time, Monday through Friday.